Getting Started

From sign-up to online in 4 easy steps

Everything you need to know about getting Metanet Fiber installed at your home or business.

01

Check coverage

Visit our coverage page and enter your location. We confirm fiber availability within hours. If we are not in your area yet, register your interest.

Check coverage
02

Pick a plan

Browse home or business plans and choose the speed that fits. All plans include unlimited data, symmetrical speeds and free installation.

View plans
03

We install

Our certified technicians visit within 24–48 hours. Installation takes about an hour — fiber cable, ONT, router setup and speed test included. All free.

Sign up
04

You are online

Connect your devices and enjoy. Symmetrical speeds, unlimited data and local support from day one. No contracts — cancel anytime with 30 days notice.

Get help

After installation

Router placement

Place your router centrally, elevated, away from walls and microwaves. Use the 5 GHz band for faster speeds on nearby devices.

Payment

First bill is prorated from your install date. We accept M-Pesa, bank transfer and card. Due on the 1st of each month.

Ethernet for speed

For work computers, gaming consoles and smart TVs, a wired ethernet connection is always faster and more stable than Wi-Fi.

Large homes

If your home has thick walls or multiple floors, ask about our Wi-Fi extenders or mesh systems to eliminate dead zones.

Ready to get started?

Check if fiber is available at your address and pick a plan.