Get in touch with our friendly team. Whether you have questions about our services, need technical support, or want to explore partnership opportunities, we're ready to assist you.
Connect with us through any of these channels. Our customer support team is available to help you with any inquiries or issues you may have.
+254 718 491 084 | +254 114 810 205
Monday - Friday: 8AM - 6PM | Saturday: 9AM - 2PMLandmark Plaza, Argwings Kodhek Rd, Nairobi
Business hours: Mon-Fri 8:00 AM - 5:00 PMAvailable on our website
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Our customer support team is available Monday to Friday from 8:00 AM to 6:00 PM and Saturdays from 9:00 AM to 2:00 PM. Emergency technical support is available 24/7 for existing customers.
We typically respond to emails within 2-4 hours during business hours. Phone inquiries are handled immediately during support hours.
Yes, our technical support team can assist with any connectivity issues, router configuration, or other technical problems you may experience.
Yes, our headquarters at Metanet House on Mombasa Road are open for walk-in support Monday to Friday from 8:00 AM to 5:00 PM.